Transport Ministry
Issues Regulatory Framework for Government Digital Transformation

Muscat, 20
Apr (ONA) — Eng. Said Hamoud Al Maawali, Minister of Transport,
Communications and Information Technology, today issued Ministerial Decision
No. (108 /2025), enacting the Regulatory Framework for Government
Digital Transformation.

The
framework aims to regulate governance and establish the organisational
structure for the Government Digital Transformation Programme, ‘Tahawul’, while
also defining the controls for implementation across the government sector. It
sets out clear roles and responsibilities for all stakeholders involved in
executing digital projects and initiatives.

The
regulation provides a structured framework to strengthen digital governance and
coordinate digital transformation efforts across government entities by clearly
defining the roles, authorities and responsibilities of all concerned parties.
It also promotes closer integration between the Ministry of Transport,
Communications and Information Technology and other government entities,
enabling them to implement digital projects within a unified governance model.

The
regulation outlines the Ministry’s responsibilities in overseeing the
Government Digital Transformation Programme. These include setting operational
pathways for the programme, identifying priority initiatives, projects and
services, and preparing and issuing relevant policies, frameworks, controls and
guiding manuals. The Ministry is also tasked with monitoring the compliance of
concerned entities, providing support across all areas of digital
transformation and following up on implementation plans by developing the
necessary programmes to ensure progress.

The regulation
also sets out the obligations of government entities in implementing digital
transformation projects and initiatives. Key requirements include establishing
a supervisory committee responsible for meeting digital transformation
objectives, monitoring the implementation of the IT governance policy issued by
the Ministry and preparing and updating relevant plans. Entities must also
implement approved digital initiatives, fully digitise essential services and
make them available through approved digital channels. Additionally, the
regulation calls for enhancing integration, facilitating access to shared
digital resources and systems, encouraging community participation in the
development of digital services and policymaking and ensuring that all beneficiaries
including persons with disabilities and the elderly can access digital
information, services and applications.

The
regulation also includes controls for delivering digital government services,
along with mechanisms to improve user satisfaction.

The
Regulatory Framework for Government Digital Transformation will help align
efforts and unify direction toward a well-structured national digital
transformation. It is based on a unified legislative framework that ensures
coordination among state administrative units and promotes compliance with
national policies. This, in turn, will strengthen collaboration among
stakeholders, simplify work procedures through modern digital systems and
support the goals of Oman Vision 2040 in achieving sustainable development.

—Ends/AG