Amman, August 23 (Petra) – The Higher Council for the Rights of
Persons with Disabilities (HCD) stated on Sunday that recent delays
in issuing disability ID cards resulted from system-wide governance
reforms aimed at safeguarding anti-corruption measures and protecting
beneficiaries’ rights.

The council temporarily halted card issuance after identifying
procedural loopholes, referring the file to the Integrity and
Anti-Corruption Commission nearly a year ago to investigate potential
violations. Updated regulations went into effect on Nov. 29, 2025,
establishing stricter safeguards, improved technical procedures, and
enhanced system security.

The temporary freeze caused a backlog of applications on the
council’s online portal. Since diagnostic evaluations resumed, the
HCD prioritized urgent cases, including health insurance coverage,
university admissions, and domestic worker permit renewals subject to
expiring fines.

To streamline processing, the council developed a dedicated online
application portal in coordination with the Ministry of Digital
Economy and Entrepreneurship, accessible via the Sanad app and the
HCD website.

Medical evaluation committees are currently expanding daily
diagnostic capacity to clear the remaining backlog while establishing
a dedicated hotline to handle public inquiries.

//Petra// HA