Amman, May 19 (Petra) — The Energy and Minerals Regulatory
Commission (EMRC) has achieved a significant milestone in government
digital transformation by completing a comprehensive project to
digitize its operations and build an integrated electronic service
ecosystem. The initiative, aimed at boosting institutional efficiency
and service quality, was carried out in cooperation with the Ministry
of Digital Economy and Entrepreneurship and the project’s executing
partner, Siren Analytics.

Ziad Al-Saaideh, Chairman of the EMRC Board of Commissioners, stated
that the project represents a qualitative leap in developing the work
environment through flexible digital solutions centered on
efficiency, transparency, and accessibility. He noted that continuous
improvement efforts will persist post-launch, guided by user
feedback.

The project involved the full digitization of 109 electronic
services, which have been interconnected with 35 partner entities
involved in service delivery. Additionally, the commission
transitioned its operations to the government cloud computing system.
These advancements have successfully minimized paperwork, enhanced
institutional integration, and raised the efficiency of tracking and
completing public requests.

Reflecting the growing reliance on digital channels and the overall
effectiveness of the new system, the platform has already processed
16,977 electronic requests from a user base reaching 8,281
individuals.

Kamil Fakhoury, Chief Executive Officer of Siren Analytics, explained
that the project was executed according to the highest technical
standards. He emphasized that the design focused heavily on future
scalability, robust information security, seamless electronic
integration, and long-term service sustainability.

The Ministry of Digital Economy and Entrepreneurship affirmed that
the successful deployment reflects the steady progress of state
institutions in meeting national digital transformation targets,
resulting in more efficient services tailored to the needs of both
citizens and investors.

//Petra// AF