FSA
Launches National Health Insurance Platform, Dhamani

Muscat,
20 Apr (ONA) — The Financial Services Authority (FSA) today launched the
National Health Insurance Platform codenamed “Dhamani” (my insurance) to regulate the Omani
health insurance market.

The
platform serves as an integrated electronic platform that facilitates the
exchange of health insurance data, as well as claims between insurance
companies and private health establishments.

The
FSA held a press conference to this effect today to unveil salient features of Dhamani
platform. During the press conference, Abdullah Salim Al Salmi, CEO of the Financial Services Authority, outlined
the regulatory role of the platform in advancing the health insurance system in
the Sultanate of Oman and the way it benefits the parties concerned, including insurance policyholders and private health insurance establishments.

Al Salmi stressed that Dhamani platform represents
a step forward in developing the Omani health insurance market, facilitating
citizens’ access to health services and enhancing the principle of insurance cover.

Al Salami affirmed the efficiency of the new platform, evidenced by the project’s pilot phase.

Al Salmi pointed out that, during the first quarter of 2025, about 3 million health
insurance transactions were concluded through the platform by insurance companies
and private healthcare establishments. The
platform has also been linked to all insurance establishments—a total of 33 private
hospitals and three private healthcare complexes, he added.

He affirmed that the new platform will address many challenges posed
to insurance stakeholders, offer high-quality
health insurance services and the prompt settlement of dues (by insurance companies) to
private healthcare establishments. It will also provide a database of diseases,
diagnoses and treatments, thereby enabling relevant authorities to conduct studies
to develop the health sector.

Al Salmi explained that the platform extends its services to more
than 650,000 health insurance policy holders, with a data and information
exchange rate of up to 40,000 transactions per day. He added that a small fee
will be imposed on hospitals to help finance the development of the platform
and cover the cost of its establishment (a total of RO 1.6 million).

— Ends/Bishara/AG