ISTD urges taxpayers to register, update email addresses

Amman, Aug. 12 (Petra) — The Income and Sales Tax Department (ISTD)
sent text messages to taxpayers on Wednesday, calling on them to
register or update their email addresses through the department’s
online portal.

In a statement, the department explained that the initiative aims to
enhance communication channels with taxpayers, noting that some
individuals and businesses currently lack verified or updated email
addresses in the official system.

The department highlighted that registering an email address enables
taxpayers to receive official notifications, statements, guidelines,
and updates, serving as an additional channel alongside mobile SMS.
This measure ensures continuous communication, particularly for
taxpayers located outside the Kingdom where mobile text messages may
not always be delivered.

The department clarified that receiving notifications via email
remains optional based on the taxpayer’s preference, offering a
convenient way to track transactions and services.

Taxpayers who have not yet registered an email or wish to update
their contact information are urged to do so via the department’s
online services. Users can navigate to personal data, select basic
information, and add or update their email address at the bottom left
of the page to benefit from improved, faster, and more efficient
electronic services.

//Petra// AF