Jordan Expands Digital Government Services Under Economic Modernization Vision

Amman, May 21 (Petra) — Jordan accelerated its digital
transformation efforts during the first quarter of 2026, with the
cumulative digitization rate of government services reaching 82.5
percent under the executive program of the Economic Modernization
Vision (2026-2029).

According to the quarterly progress report for the information and
communications technology sector under the “Future Services” engine,
the total number of digitized government services reached 1,980
services, while activated digital identities climbed to 2.4 million.

The report also showed continued expansion in the use of government
digital platforms, with the number of users reaching 725,000.

The government advanced several projects linked to digital
transformation and future skills development during the quarter,
including the preparation of automation maps for educational activity
books across all school grades as part of the first phase of the
digital curriculum automation initiative.

Authorities also reviewed applications submitted by individuals
seeking to join the “Hafiz” training-for-employment program.

Within the development of the Sanad platform, authorities implemented
a series of technical upgrades focused on improving accessibility and
user experience.

The updates included automatic activation of digital identities
without requiring visits to service stations, direct data updates
from official documents, faster and more flexible interfaces,
electronic payment integration and access to services without
internet connectivity.

The report said authorities also launched a campaign to reactivate
inactive accounts using electronic identity verification technology
while enabling users to update phone numbers through the same system.

In addition, the government launched an updated official website for
the Sanad platform featuring 10 government services and five
electronic documents within an integrated digital system.

The application was also introduced on Huawei’s app store alongside
additional upgrades involving the enhancement of five services and
the inclusion of three digital documents.

In the digital skills sector, the report showed that 600
beneficiaries received training under the Digital Skills Empowerment
Program aimed at strengthening youth readiness for the labor market.

Authorities also organized 19 awareness workshops under the Crown
Prince Award for Best Government Services Application initiative with
participation from 809 students, while applications for the
competition were officially opened.

Under the Jordan Growth Project – Phase II, authorities provided 200
employment opportunities through the “Kafa’at” program and trained
120 beneficiaries through digital platforms, while 15 startups and
small businesses received support through intermediary programs.

The report also noted Cabinet approval of the amended Real Estate
Property Law for 2026.

Meanwhile, within efforts to automate services at the Department of
Lands and Survey, authorities launched centralized processing
services for surveying procedures and introduced a digital
appointment-booking service for declaration hearings.

The government also expanded surveying infrastructure across most
regions of the kingdom through network upgrades and the installation
of 12 new stations aimed at improving operational efficiency and
service quality.

//Petra// RZ