Ajloun, Aug. 6 (Petra)– Ali Freihat – Minister of Digital Economy
and Entrepreneurship, Sami Smeirat, on Thursday officially
inaugurated the Government Services Center in Ajloun Governorate, in
the presence of the governor, members of parliament representing the
governorate, and local officials.

The center provides 167 government services delivered by 29 public
institutions through an integrated service environment that enables
citizens to complete a wide range of transactions in one location,
helping simplify procedures while reducing the time and effort
required to access government services.

During a tour of the facility, Smeirat reviewed the center’s
operations and service delivery mechanisms and met with employees and
service recipients. He stressed the importance of maintaining the
highest standards of operational readiness and efficiency while
providing high-quality services that meet citizens’ needs and
expectations.

Smeirat said the Government Services Centers are among the flagship
projects aimed at modernizing public services and represent a
practical implementation of the Public Sector Modernization Roadmap.
He noted that the centers provide integrated government services in a
single location, streamline administrative procedures, and enhance
the overall customer experience.

He added that the opening of the Ajloun center forms part of the
government’s strategy to expand access to public services and bring
them closer to citizens across the Kingdom. Jordan’s network of
Government Services Centers now includes 16 centers distributed
across various governorates, promoting equitable access to services
and reducing the need for citizens to travel between government
agencies or to other governorates to complete official transactions.

The minister emphasized that the center operates under a modern
service delivery model focused on quality, simplified procedures, and
integrated services, supported by qualified staff and advanced
digital systems. The approach is designed to improve citizen
satisfaction and strengthen government performance.

The center also offers extended operating hours, serving the public
daily from 9:00 a.m. until midnight, allowing citizens to access
services at times that better suit their schedules and enhancing the
accessibility and continuity of government service delivery.

The opening is part of the implementation of the executive program
for Jordan’s Public Sector Modernization Roadmap and the Economic
Modernization Vision, which aim to improve the efficiency of
government services and promote a citizen-centered approach to public
service delivery.

//Petra// MF