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Amman, Sept. 15 (Petra) — Secretary-General of the Ministry of
Government Communication Zaid Nawaiseh said the 2026 Bylaw Governing
Media Spokespersons in Ministries, Government Institutions and
Departments establishes clear criteria for selecting media
spokespersons, requiring the necessary competencies, qualifications
and professional experience in line with the Media Spokespersons
Competency Framework and job description.
Candidates must also meet the required knowledge and practical
assessment standards, evaluation criteria and personal interview
requirements.
In remarks to the Jordan News Agency (Petra), Nawaiseh said the bylaw
assigns the Ministry of Government Communication a technical
oversight role in monitoring the work of media spokespersons, guiding
their efforts, and coordinating government communication,
information-sharing and official messaging. Administratively, the
spokesperson reports to the minister or an authorized representative.
He said the bylaw establishes a unified institutional framework for
managing the work of media spokespersons, setting out their
responsibilities as well as the requirements for their selection and
performance evaluation. The framework is intended to strengthen the
professionalism of government communication, improve coordination of
official messaging, and ensure timely responses to issues,
developments and crises.
Under the bylaw, spokespersons are responsible for developing
communication messages and plans, as well as crisis and
emerging-issue response plans. Their duties also include issuing or
approving statements and press releases, responding to media
inquiries, monitoring coverage of their respective departments, and
providing the necessary clarifications and responses.
Their responsibilities further include representing their departments
and speaking on their behalf, explaining policies, decisions and
programs, coordinating with relevant units and departments,
organizing media briefings and press conferences, and managing media
communications during emergencies and crises to ensure timely
responses, accurate information and consistent official messaging.
Nawaiseh said the bylaw strengthens coordination between media
spokespersons and the media and communications units within
government departments. It also requires government entities to
provide the personnel, equipment, technical support and logistical
resources needed to enable spokespersons to perform their duties
effectively.
In addition, spokespersons are to participate in committees relevant
to their departments’ work, allowing them to maintain continuous
awareness of related issues and files.
He noted that the bylaw also reinforces accountability and
professional development by subjecting spokespersons to periodic
technical performance evaluations based on criteria and indicators
covering performance, professionalism, compliance and media
engagement.
The evaluations will be conducted jointly by the relevant government
department, the Ministry of Government Communication and the Public
Service and Administration Commission, and will be taken into
consideration when deciding whether to renew or appoint a media
spokesperson.
Nawaiseh said the “Natiq” platform has been adopted to coordinate
official messaging, facilitate communication on media-related issues
and respond to inquiries within the relevant department’s mandate, as
well as to update related data and reports. The platform is designed
to strengthen monitoring and coordination between government entities
and the Ministry of Government Communication.
He added that the ministry, in cooperation with relevant entities,
will organize training programs and courses for media spokespersons
and their teams covering effective communication, digital media,
crisis management and other skills needed to enhance professional
performance.
//Petra//AA