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Doha, September 30 (QNA) – HE Undersecretary of the Ministry of Municipality Eng. Ali bin Mohammed Al Ali confirmed that local markets have seen no shortage of food supplies since the regional crisis began at the end of February.
Speaking during Podcast AlTanmiya, organized by the National Planning Council, His Excellency said that since the crisis began at the end of February, around six months ago, not a single shortage had been recorded.
On another matter, His Excellency noted that the Ministry now issues residential villa building permits within a single day, compared with more than thirty days previously, using artificial intelligence.
His Excellency the Undersecretary noted that the Ministry began applying artificial intelligence to residential villa building permits after training the system on all requirements and regulations, with the technology set to extend to the Ministry’s remaining services. He said that the impact of artificial intelligence had not been limited to speed of delivery, but had also reduced errors and increased the efficiency of consultancy offices. He added that the Ministry had begun using it in public cleanliness and building inspection and was working on digital twins that would allow the entire city to be simulated before a decision was taken.
His Excellency also discussed the ten million trees project, which the Ministry is delivering in phases that include planting along main roads such as Salwa Road, in cooperation with government and private entities including QatarEnergy. He noted that the project had reached four million eight hundred thousand trees to date, close to half of the target.
Turning to digital transformation in municipal services, His Excellency said the Ministry has digitized close to 29 million documents, and that all reports, whether received by telephone, through the application or via social media platforms, are handled through a unified call centre and prioritised according to the importance of the issue rather than the channel through which they arrived.
He added that customer satisfaction had reached 86%, and that the Ministry received close to one million requests during 2025 through the Oun application, which has surpassed 800 thousand downloads, and through online submission. (QNA)