Amman, Sept 6 (Petra) — The Jordan Customs Department launched on
Sunday the Unified Import and Export Control Center project, aimed at
integrating regulatory operations, expediting transaction processing,
and improving the business environment in alignment with the Public
Sector Modernization Roadmap and the Economic Modernization Vision.

The launch event was attended by Minister of State for Public Sector
Modernization Badria Al-Balbisi, Director General of Jordan Customs
Maj. Gen. Ahmad Al-Akalik, Ministry of Digital Economy and
Entrepreneurship Secretary-General Samira Al-Zoubi, alongside senior
officials and representatives from partner institutions.

Al-Balbisi highlighted that multi-agency involvement in
single-service delivery remains a primary challenge addressed under
public sector modernization, particularly regarding redundant
procedures, multiple inspection checkpoints, and duplicate
documentation requirements.

She emphasized that the government must organize interagency
operations so that businesses and investors receive services through
a clear, integrated, and efficient track without carrying the burden
of bureaucratic fragmentation.

The significance of the Unified Import and Export Control Center
extends beyond co-locating regulatory bodies in one venue, Al-Balbisi
explained; it fundamentally transforms the operational framework from
isolated workflows into an integrated system for inspection,
sampling, and customs declaration clearance.

She added that the center scheduled to begin operations in January
2027 preserves the legal jurisdiction of each agency while
eliminating operational barriers, serving as a key model for the “One
Government” concept.

Al-Akalik noted that unifying inspection, examination, and sampling
procedures, which Jordan Customs initiated in May 2023, laid the
groundwork for modernizing regulatory oversight. He described the new
center as a qualitative shift toward enhancing the competitiveness of
the national economy and achieving economic modernization goals.

Al-Zoubi stated that the initiative mirrors the proven success of
comprehensive government service centers, demonstrating that
effective public administration relies on operating as an integrated
ecosystem that prioritizes user needs to save time, reduce effort,
and lower trade costs.

//Petra// AF