Amman, Sept. 3 (Petra) — The Consumer Protection Directorate has
prepared a corrective action plan to address a manufacturing defect
in 2022 and 2023 JAC E10X and JAC E10X SEHOL vehicles that may cause
sudden stoppage while driving.

The directorate, affiliated with the Ministry of Industry, Trade, and
Supply, said Thursday it had received 53 complaints by Wednesday
regarding the defect.

Technical and field inspections conducted by a joint committee with
the Jordan Standards and Metrology Organization, using manufacturer
diagnostic equipment, found strong indications of a recurring
manufacturing defect linked to the vehicle’s main battery or its
battery management system (BMS).

Based on the final technical report, the directorate prepared
measures that include suspending the sale and circulation of vehicles
currently in stock, placing warning labels on them, and informing
prospective buyers of precautionary measures.

The proposed plan would also require the manufacturer and its agent
to inspect all 188 registered vehicles of the affected models and
address the root cause of the problem within three months, while
submitting periodic reports to the ministry and the Standards and
Metrology Organization.

The manufacturer and agent would also be required to provide written
guarantees that repairs will be carried out free of charge to vehicle
owners.

The technical report will be sent to China’s State Administration for
Market Regulation (SAMR) to determine what measures have been taken
regarding the issue.

The Consumer Protection Directorate said it will conduct monthly
random checks to assess the effectiveness of the repairs and take
legal action against any party that fails to comply with the required
measures.

//Petra// AO