Amman, May 20 (Petra) — The Electricity Distribution Company
announced Wednesday the rollout of a new smart monitoring system
designed to detect power outages and technical faults across
substations and distribution transformers in real time, as part of
broader efforts to modernize grid management and improve service
reliability.

The company said the system enables technical and maintenance teams
to identify faults immediately after they occur without waiting for
customer complaints or manual reporting.

According to the company, the platform was fully developed through
local expertise in cooperation between specialized consultants and
the company’s information technology team, describing it as the first
system of its kind in the region.

The system operates through a dedicated smart application that sends
automatic round-the-clock alerts and notifications to technical teams
whenever outages or communication failures occur within the company’s
electricity network.

The monitoring network covers more than 6,000 substations and
distribution transformers serving the governorates of Karak, Tafilah,
Ma’an and Aqaba, in addition to the Jordan Valley and eastern regions
of the kingdom.

The company said the system also allows maintenance crews to navigate
directly to outage locations through GPS technology while documenting
technical procedures and maintenance responses electronically.

It added that the technology is expected to accelerate response
times, strengthen operational efficiency and support continuity of
electricity supply across its service areas.

The Electricity Distribution Company said it is currently developing
additional advanced digital systems and technical applications in
cooperation with local experts and its IT department, with further
projects expected to be announced after completion of testing and
development stages.

The company said the broader modernization efforts are aimed at
enhancing electricity network management and improving the quality
and reliability of services provided to subscribers.

//Petra// RZ